A 99.9% Server Uptime
We have set up our web hosting platform using dependable hardware and strongly tweaked software. Our sysadmins have installed a tweaked version of SELinux on all our servers to guarantee maximum safety and stability. We have installed a number of denial–of–service prevention appliances combined with powerful firewall software to make sure our network is invincible and safe.
All web hosting plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, the guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is crucial that you also set up your own network architecture. That’s the reason why we built a custom internal network in all our data center facilities. Relying on top–hole Juniper switches and routers, our internal network allows for incredibly fast data transmission speeds and is also completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, regardless of which web hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Although we have done everything to lower all possible risks with our cloud hosting packages and regardless of the fact that our company offers premium–quality tech support, sometimes the customer is just not satisfied with what we offer. Or he has to switch to a more robust hosting service, such as a VPS server or even a dedicated server.
That is the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully happy, you will get a full refund.
24/7 Technical Support
In the event that you manage a web hosting company, your technical support engineers are of crucial importance. That is the reason why we’ve meticulously chosen a highly proficient team of techs, each with lots of years of practice behind his back. Thanks to them, we offer 24x7 support with all our hosting services.
And not just that, we offer a 1–hour response time guarantee. All support tickets are answered in under 1 hour and our average support ticket response time is below twenty minutes!