Although the hosting service provided by the different companies is de facto identical, every provider has got their own platform with its own modifications and ways to accomplish certain things. For this reason, an extensive knowledge base will be really helpful both for persons with zero past experience and for technically experienced users who will ultimately find out how particular operations are done, but will lose precious time in the meantime. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, saving users a lot of time and energy. The end result is more satisfied customers, as they can effortlessly find the information they are looking for, and much less work for the client support staff, because usually the vast majority of the queries and difficulties that customers have are already listed in the knowledge base. Given that the articles are written well and encompass more things, you will be able to find out more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Web Hosting

All web hosting that we’re offering feature an elaborate knowledge base where you can find everything you may ever need to know about your hosting account. Irrespective of whether you’re aiming to set up a brand-new database, to redirect a domain name using an .htaccess file or to set up an email address on your desktop PC or smartphone, you can just read our step-by-step help articles and all the information that you need will be there. When you go to a particular section of your Hepsia hosting Control Panel, you’ll see articles that are relevant to the functions that you can access through it. In case you would like to check the full collection of articles and get acquainted with all the functions that Hepsia offers, or simply to read general information about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost to encompass any predicament that you could possibly encounter, but in case you do not find the information that you need, you can always touch base with us, as we’re available 24-7.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared an exhaustive knowledge base for all our current and potential customers, so if you purchase a semi-dedicated server account from our company, you’ll be able to find any info that you’re searching for at any time. We’ve got an abundance of educational help articles, which will help you understand better what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are simply 2 instances. Our detailed tutorials will help you accomplish anything you need – extract files from an archive, import a database, redirect a domain name, and so on. Besides, we’ve also got troubleshooting instructions, which will permit you to find out what induces a certain problem and the viable solutions for it. In case you are unable to send email messages or your domain name returns an HTTP 500 error message, for instance, you can consult our knowledge base and solve the issue right away. The articles can be accessed through each Control Panel section, as well as through the all-inclusive Help section.