Phone Support in Web Hosting
In case you choose to get one of our web hosting, you'll be able to speak with our customer support crew over the phone for 14 hours every day. We will help you choose the proper package for your web sites as we are aware that it is better to discuss this kind of issues with a live person. If you already own an account, we will help you with your sales/billing questions as well as general issues, even with some tech problems that don't involve too much time or escalation to an administrator since it is better to open a ticket for time-consuming matters in order to have the communication in a single place. We have phone numbers in the US, Great Britain and Australia, so you are able to call the one you prefer and talk to one of our agents.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there will always be somebody to assist you when you have any queries about the semi-dedicated server plans that we supply. Whether you wish to learn more about the plans, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more complex matters may require a ticket to give some time to our technical support team to analyze, we'll assist you with a lot of technical questions over the phone as well, saving you time and efforts. As we have data centers on three continents - in the USA, the UK and Australia, we have local phone lines in these countries as well. In case you are in another country, we have an international number where you can reach us.