Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center integrated into your Online Control Panel features a collection of help articles and regularly asked questions. Aimed toward fixing any common issue that you may stumble upon, they are contributed by our support team of capable techs.

  • Top quality support service
  • How–To Video Clips

  • For all of you who wish to discover how to rectify a frequently experienced issue by watching a video lesson, we’ve added a compilation of video tutorials to our Online Control Panel. All the instructional videos are concise and easy to grasp. They offer you visual presentations of different website management techniques.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 support service with a 60–minute ticket response guarantee. A team of skillful tech support engineers will be available to you to reply to all the inquiries that you may possibly have. During off–peak hours, a reply will be given in even less than twenty minutes.