Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Reply Warranty

  • Each ticket you submit to our technical help and support team will be answered in about 60 mins. The popular questions are going to be taken care of immediately. However, if the help request you have sent us requires assistance from an experienced admin technician, we’ll send the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Qualified Technical Help Service

  • We give you around the clock technical help through a super–fast ticket platform integrated into your Control Panel. You’ll be able to email us all the time about any of the apps that come pre–installed on your virtual server, which include the chosen Linux distribution, the server admin panel and our custom produced Online Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • A detailed and constantly updated knowledge base is included in our in–house built Online Control Panel. It gives you quick tips on how to perform all the common website maintenance duties. The Help section gives you in–depth how–to content articles and step–by–step video tutorials. You can access the Help area by clicking on the Help or Video buttons in the upper right side of each Control Panel section.