Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour resolution guarantee with all of our web hosting packages, meaning that every single help question you submit is going to be replied to in less than sixty minutes max. Our support company members have been qualified to instantly sort out any situation and to provide you with on time advice on any difficulty that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a crew of skilled consultants who definitely are able to reply to your questions immediately. You could make contact with the support crew by opening a customer assistance ticket from your Online Control Panel or by sending us an email. On working days, you can also call us on the phone or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need assistance while working on your online projects within the Control Panel, you are able to always click the Help button and locate your issue in the listing of articles that will come up. We have as well turned lots of the posts into video clips. The catalogue of training videos will load if you click the Videos key available in the top right angle.